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A few days ago I was scrolling through my Facebook feed and a post from an entrepreneur acquaintance of mine caught my eye.  Essentially, it was “I just got a business email with the subject ‘my feelings’.  Can you believe it?  I’m not even sure how to respond.”

I was stunned. I felt empathy for whoever it was that wrote that email, and I was offended by the Facebook comments that seemed to almost mock that author.  And then I remembered that not so long ago, that was me, paralyzed when confronted with feelings in business.  And then I felt empathy for the entrepreneur, too.

A few years ago, something started to dawn on me.   

Business is about humans.

Bzzzzz.  The alarm. You hit snooze and roll over. You went to sleep too late again, but you were working on something really important. A few more minutes of sleep sounds amazing, but your mind is already racing, wondering, worrying. Just thinking about your huge to-do list is making your blood pressure rise. You open your email before your feet hit the floor and dive in.